Consumer Trends

The Future of Retail

Posted 04/26/2017 by Michael Roygaard

As Millennials replace Baby Boomers as the dominant shopper demographic, the retail landscape is fundamentally changing. Shoppers are now and will continue to be in the future, connected to devices and data, and move seamlessly between digital and physical channels.

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Lottery and the Cashless Consumer

Posted 04/19/2017 by Lisa Schiffer

The “cashless society” is an unstoppable global trend. Technological advances are transforming payment methods by offering a more streamlined experience to today’s demanding consumer, who now expects instant gratification, simplicity and convenience. IGT looks at the implications for the lottery industry.

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Making It Personal: Biometrics Measure Mood

Posted 03/30/2017 by Ailsa McKnight

Biometric data—everything from retina and fingerprint recognition to heart rate monitoring—opens up the potential for a new world of personalization. Up to now, biometric opportunities have been focused on making fitness trackers more accurate and interesting. However, the real potential of biometrics is just coming into full view.

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